Accommodation - Reception and Portering

Welcome guests to New Zealand. You'll develop professional reception, administration and customer service skills. Learn through role-plays of customer interactions. Benefit from small, friendly classes. Wear a professional uniform. See the industry in action by visiting hotels and tourism attractions.

What you will learn

  • Gain skills in customer service
  • Develop your communication skills
  • Learn about effective problem solving in the reception environment
  • Learn the techniques for successful sales and marketing
Services IndustriesServices
Industries

Charlotte sees a great future in Tourism.

Career options

You'll gain transferable skills you could use in hospitality or business administration roles.

Learn from experienced tutors who can link you with job opportunities

  • Hotel Team Member

Further study options

Move into hotel reception. Or study tourism.

Entry criteria

Under 20

  • 10 NCEA literacy credits at Level 1 or above (as specified on the NZQA list) made up of 5 credits in reading and 5 credits in writing
  • 10 numeracy credits at Level 1 or above (as specified on the NZQA list), or equivalent

20+

If you’re 20 years or over, contact us to see if you qualify for special admissions on our programmes.

What it will cost

Local

  • Fee: $3,573
  • Student services fee: $220

    Your student fee is included in your course fees. It is not billed separately. Amount shown is based on full year study. More details.

This programme qualifies for student loans and allowances. More details

International

This programme is not available to international students.

Where will my course be?

We’re geting job experiences which is so fun. We get to choose the hotel we want to work at.
Monika
Monika, Accommodation Services Student

Ready to enrol?

Local

Applying online is easy and takes only about 10 minutes.

You will need a few details:

  1. An email address you check regularly.

  2. The phone number of someone willing to be your emergency contact.

  3. Your date of residency if you are a permanent resident in NZ.

If you have your NZQA National Student Number and/or a WelTec Student ID it will help us process your application faster.

International

Contact our international team to check the suitability of this course for international students.


Offered by:
School of Hospitality
Offered by:
Te Kūmete nui o te Manaakitanga
Formal programme title:
New Zealand Certificate in Accommodation (Level 3) Portering and Reception
Programme code:
NZ2103

Charlotte sees a great future in Tourism.

We’re geting job experiences which is so fun. We get to choose the hotel we want to work at.
Monika
Monika, Accommodation Services Student